At Moonhill Mercantile, we often receive the same questions relating to our online ordering process and policies, returns, retail store information, and other topics of interest. To answer some of those common questions, we created the following page of questions and their associated answers for your benefit.
If you don't see the answer to your question, there are several ways to reach us, including calling us at
(608) 437-6346, or
contacting us through our website. We would love to hear from you!
Another great way to reach us is by coming out and visiting us at our wonderful store! We're located at
225 East Main Street in beautiful downtown
Mount Horeb, Wisconsin, the Troll Capitol of the World!
Click here to get directions from your location to our store.
Order Information
How long before I receive my order?
We ship as fast as possible using the best shipping method available for your area. You can select either standard or express shipping at time of checkout. Standard shipping for in-stock product will normally arrive within 7 to 10 business days from the day we receive your order payment. Express shipping for in-stock product will normally arrive in 3 to 5 business days.
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