At Moonhill Mercantile, we often receive the same questions relating to our online ordering process and policies, returns, retail store information, and other topics of interest. To answer some of those common questions, we created the following page of questions and their associated answers for your benefit.
If you don't see the answer to your question, there are several ways to reach us, including calling us at
(608) 437-6346, or
contacting us through our website. We would love to hear from you!
Another great way to reach us is by coming out and visiting us at our wonderful store! We're located at
108 East Main Street in beautiful downtown
Mount Horeb, Wisconsin, the Troll Capitol of the World!
Click here to get directions from your location to our store.
Order Information
Can I change or cancel my order after it's been placed?
You may change or cancel your order during regular business hours, and up to 3 hours after you placed it. You must call our Customer Service Department at 1-608-437-6346 to request your changes or cancellation.
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